Some common failures and troubleshooting methods are listed for your reference. In case of failure which cannot be repaired, do not disassemble or repair the product by yourself. Please contact the after-sales service department.

When unit panel or wall panel fails to call indoor monitor:

When setting door station, please make sure building No. and unit No. of door station are the same as the ones of indoor monitor; Please check whether the network is connected; Please check if there are any security settings for the network, such as VLAN configuration;

When unit panel, wall panel or indoor monitor fails to call ma :

Please check whether the network is connected;

Please check if there are any security settings for the network, such as VLAN configuration;